Instagram booking
Your Instagram can answer clients and book them in
When a client messages at 21:40, mindyOne answers with your price and a real free time, and the appointment is in your calendar by morning.
First month free. No setup fee. Cancel anytime.
Kadife Beauty
Replies instantly
Hi! How much is balayage?
- mindyOne
Balayage is €120 and takes about 2.5 hours — gloss and blow-dry included. Want me to check what's free?
Tomorrow afternoon?
Elena has 16:00 and 17:30 free tomorrow. Which suits you?
16:00 please
Done — tomorrow at 16:00 with Elena. I've emailed your confirmation, and you can reschedule from there any time.
What is Instagram booking?
Instagram booking means a customer can go from a direct message to a confirmed appointment without leaving the conversation. Connect your business Instagram to mindyOne and the AI replies to incoming DMs with your actual services, prices and opening hours, checks the same calendar your team works from, offers only the times you are genuinely free, and books the appointment — then emails the customer a confirmation with reschedule and cancel links. You do not type anything, and neither side installs an app.
What changes when Instagram answers itself
- The 21:40 message gets a real answer
- Not an auto-reply promising you will get back to them. An actual price, an actual free slot, and a booking — at the moment they were ready to book.
- It reads your live calendar
- Availability comes from the same calendar your team works from, so it can only ever offer a time you are free. No double-bookings, no checking and coming back.
- You can take over any time
- Reply yourself from your phone and mindyOne steps back automatically for a few hours. It is your inbox; the AI is just the part of it that never sleeps.
The same DM, two ways
| Answering DMs yourself | With mindyOne | |
|---|---|---|
| A price question at 21:40 | Seen at closing, answered tomorrow, booked somewhere else. | Answered in seconds, from your real price list. |
| Asked what is free on Saturday | You open the calendar, count, type it out, wait for a reply. | Real free times offered straight away, in the DM. |
| Six conversations running at once | You lose track of who asked what, and one goes cold. | Every thread answered in parallel, none dropped. |
| You are mid-appointment | Phone face-down. Messages pile up for two hours. | Nothing waits. You never put the scissors down. |
| A customer writes in another language | Translation app, slow reply, awkward exchange. | Answered in the language they wrote in, automatically. |
Salons already using mindyOne
Real salons in Skopje and Valandovo. Open their pages to see what your clients would see.
“Clients book even while I'm with someone in the chair. I don't answer messages at night any more.”
Фризерски салон Тајчи
Hair salon, Valandovo
Translated from MacedonianSee their page: Фризерски салон Тајчи“All three of us work from one calendar, and clients choose who they want to come to.”
Beauty Salon 17
Beauty salon, Skopje
Translated from MacedonianSee their page: Beauty Salon 17“Clients ask about prices and book on their own, while I get on with my work.”
Nail Inspired Studio
Nail studio, Skopje
Translated from MacedonianSee their page: Nail Inspired Studio“There's always someone to answer, even when we're busy with a treatment.”
Bloom
Beauty salon, Valandovo
Translated from MacedonianSee their page: Bloom
See it with your prices
Describe your salon or upload your price list. In a few minutes you'll see your own booking page. No account needed.
- 1Describe your salon, or upload a photo or PDF of your price list.
- 2Check what it made and fix anything that's off.
- 3Happy with it? Publish your page and start your free month.
A photo, screenshot or PDF. Several pages are fine.
Prefer step-by-step? Fill in a form
Instagram booking — common questions
- How do I connect my Instagram?
- You sign up, then connect from Settings in your dashboard: you approve mindyOne on Instagram's own consent screen, and that is it. You never give us your Instagram password, and you can disconnect at any time from the same place.
- Do I need a Facebook Page?
- Yes, for now. Instagram's messaging platform requires your Instagram account to be linked to a Facebook Page — a setting inside the Instagram app itself: Edit profile, then Page. It takes a minute and costs nothing. If yours is not linked yet, mindyOne tells you exactly what to do rather than failing silently.
- Does it answer with my real prices and free times?
- Yes. It answers from your own service list and price list, and availability comes from the same calendar your team works from — so it can only offer a slot you are genuinely free for. If it does not know something it says so and points the customer to you, rather than inventing an answer.
- Can it book with a specific member of my team?
- Yes. If a customer asks for a particular person it checks that person's calendar; if they do not mind, mindyOne picks whoever is free and tells them who they will be seeing. Team calendars, roles and per-employee hours are all part of the same system.
- What if I want to reply myself?
- Just reply. mindyOne notices you have stepped in and pauses the AI on that conversation for a few hours so you are not talking over each other, then picks it back up. You can also resume it immediately from the dashboard.
- Which plan includes it?
- Instagram DMs are part of Pro, at €39 a month, and every plan starts with one month free. Basic covers your booking page, your QR code and the AI on your own page.
- Is the booking actually confirmed, or just promised?
- Confirmed. The customer gives an email address, receives a code, and the appointment is written into your calendar only once they have entered it — which also means nobody can fill your day with fake bookings from a throwaway account. They get a confirmation email with links to reschedule or cancel.
Pricing
What you get, and what it costs
Every plan starts with a 1-month free trial. No setup fee, no contract, cancel anytime.
Every plan includes
- Your booking page, set up from your price list
- An assistant that answers clients there, day and night, in 9 languages
- Bookings straight into your calendar, confirmed by the client
- Clients can move or cancel from their confirmation email
- A QR code for your mirror and window, and a link for your Instagram bio
- A morning email with the day's bookings
One or two extra bookings a month cover it.
Basic
For when it's just you
€20/month
1 person on the calendar
Everything every plan includes
Pro
For a salon with a team
€39/month
Up to 5 people on the calendar · then €7 per extra person
Everything in Basic, plus:
- A login for each team member, with roles
- Stats per team member and busiest hours
- Answers and books in your Instagram messages