For aesthetic clinics and treatment centres
Your team stays with the client. mindyOne books the next appointment.
During a treatment, nobody can answer Instagram. mindyOne answers the administrative questions from your clinic's own information and books consultations and appointments into your calendar. Clinical questions stay with your team.
First month free. No setup fee. Cancel anytime.
Thursday
6 appointments
09:00 · Follow-up visit
10:00 · Laser hair removal (Booked by mindyOne while you worked)
via Instagram, 09:12
11:30 · Hydrating facial (Booked by mindyOne while you worked)
via your link, 10:20
13:00 · Chemical peel
15:00 · Consultation
16:00 · Initial consultation (Booked by mindyOne while you worked)
via Instagram, 14:12
What it takes off your front desk
Enquiry handling and online booking for aesthetic clinics: consultations and treatments, answered from your own treatment information.
- Enquiries answered between treatments
- Questions about prices, opening hours, preparation and parking get a reply straight away, on your booking page and, on Pro, in Instagram messages, while your practitioners stay with the client in the room.
- Consultations as a service of their own
- Add an initial consultation with its own length, price and the practitioners who give it. Where a treatment's description says it starts with a consultation, mindyOne points clients to the consultation first.
- Clinical questions go to your team
- It doesn't diagnose, judge whether a treatment suits someone, or promise results. When a question needs a professional, it says your team will advise and offers a consultation.
Lumen Aesthetic Clinic
Replies instantly
Hi, how much is laser hair removal for the full legs?
- mindyOne
Full legs are €120 per session and take about an hour. Before your first session we book a free consultation, where our specialist checks the treatment is right for you. Shall I find you a time?
Yes please, Thursday afternoon? I'm on antibiotics at the moment, is that a problem?
That's one for our specialist to assess at the consultation, so do mention it there. On Thursday Dr. Petrova has 16:00 and 17:30 free. Which suits you?
16:00 please
Done: your consultation is on Thursday at 16:00 with Dr. Petrova. I've emailed your confirmation, and you can reschedule from there any time.
It only offers what's really free
What owners want to know before they let anything answer their clients.
- Your calendar decides
- It reads the same calendar you and your team work from, so it can only offer a time that's really free. No double bookings.
- Your prices, your services
- It quotes prices and services from your own price list. It doesn't invent new ones.
- The client confirms
- Every booking is confirmed with a code sent to the client's email. They can move or cancel it from that email without calling you.
- You can step in
- Reply to someone yourself on Instagram and it steps back from that conversation. It picks up again later on its own.
- It speaks their language
- Macedonian in Cyrillic or Latin letters, Albanian, Serbian, Turkish, English, German, French, Dutch and Spanish. It replies in the language the client writes in.
Salons already using mindyOne
Real salons in Skopje and Valandovo. Open their pages to see what your clients would see.
“Clients book even while I'm with someone in the chair. I don't answer messages at night any more.”
Фризерски салон Тајчи
Hair salon, Valandovo
Translated from MacedonianSee their page: Фризерски салон Тајчи“All three of us work from one calendar, and clients choose who they want to come to.”
Beauty Salon 17
Beauty salon, Skopje
Translated from MacedonianSee their page: Beauty Salon 17“Clients ask about prices and book on their own, while I get on with my work.”
Nail Inspired Studio
Nail studio, Skopje
Translated from MacedonianSee their page: Nail Inspired Studio“There's always someone to answer, even when we're busy with a treatment.”
Bloom
Beauty salon, Valandovo
Translated from MacedonianSee their page: Bloom
See it with your clinic's services
Describe your clinic or upload your treatment menu. In a few minutes you'll see your own booking page, with your treatments and consultations. No account needed.
- 1Describe your clinic, or upload a photo or PDF of your treatment menu.
- 2Check what it made and fix anything that's off.
- 3Happy with it? Publish your page and start your free month.
A photo, screenshot or PDF. Several pages are fine.
Prefer step-by-step? Fill in a form
Aesthetic clinics — your questions, answered
- Can clients book a consultation before a treatment?
- Yes. A consultation is a service like any other, with its own length and price, and you choose which practitioners give it. Clients book it on your booking page or, on Pro, in Instagram messages, and get an email confirmation with a link to move or cancel it.
- Will it give medical advice?
- No. It answers administrative questions (prices, opening hours, preparation notes you've written, how to book) from the information you provide. It doesn't diagnose, say whether a treatment suits someone, or promise results; those questions go to your team, and it can offer a consultation.
- What does it ask clients for?
- Their name and contact details, so the booking can be confirmed by email. It doesn't ask about health or medical history, and it isn't a place for medical records: intake forms and treatment notes stay in your clinic's own systems. Conversations are kept in your dashboard, so anything a client chooses to write about their health is stored like any other message.
- What if the price depends on the area or on the consultation?
- Each service has one listed price, so list what you're comfortable quoting, such as a price per area or just the consultation, and say in the description when the final price is set at the consultation. mindyOne quotes only the prices you've listed.
- Can each practitioner keep their own hours and treatments?
- Yes, on Pro: up to 5 people on the calendar, each with their own working hours and the treatments they perform, then €7 per extra person.
- How much does it cost?
- Every plan starts with a 1-month free trial. After that it's €20/month for one practitioner, or €39/month for a team of up to 5. Cancel anytime.
Pricing
What you get, and what it costs
Every plan starts with a 1-month free trial. No setup fee, no contract, cancel anytime.
Every plan includes
- Your booking page, set up from your price list
- An assistant that answers clients there, day and night, in 9 languages
- Bookings straight into your calendar, confirmed by the client
- Clients can move or cancel from their confirmation email
- A QR code for your mirror and window, and a link for your Instagram bio
- A morning email with the day's bookings
One or two extra bookings a month cover it.
Basic
For when it's just you
€20/month
1 person on the calendar
Everything every plan includes
Pro
For a salon with a team
€39/month
Up to 5 people on the calendar · then €7 per extra person
Everything in Basic, plus:
- A login for each team member, with roles
- Stats per team member and busiest hours
- Answers and books in your Instagram messages